General Terms and Conditions of Online Sale

General Provisions

These terms and conditions are exclusively valid between FZGC di Filippo Zanini & C. S.n.c., a company with registered office in Prato, Viale della Repubblica 159, hereinafter referred to as "ZANINI", and any person making online purchases on the website www.zanini.xyz, hereinafter referred to as "CUSTOMER". These conditions may be subject to modification, and the date of publication on the website shall be deemed the effective date.

These terms and conditions govern purchases made on the website www.zanini.xyz, in accordance with the provisions of Part III, Title III, Chapter I, of the Consumer Code, Legislative Decree no. 206/2005, as amended by Legislative Decree no. 21/2014 and Legislative Decree no. 70/2003 concerning electronic commerce.

ARTICLE 1 – Subject Matter of the Contract

Through these general terms and conditions of sale, ZANINI sells and the CUSTOMER purchases, at a distance, the tangible movable goods indicated and offered for sale on the website www.zanini.xyz. The contract is concluded exclusively through the internet, by the CUSTOMER accessing the website www.zanini.xyz and placing a purchase order following the procedure provided on the website itself.  

The customer undertakes to read these general terms and conditions of sale, in particular the pre-contractual information provided by ZANINI, before confirming their order and to accept them by checking the appropriate box.  

In the order confirmation email, the CUSTOMER will also receive a link to ad and save a copy of these general terms and conditions of sale, as required by Article 51, paragraph 1, of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014.

ARTICLE 2 – Pre-contractual Information for the Consumer – Article 49 of Legislative Decree 206/2005

Before concluding the purchase contract, the CUSTOMER shall be informed about the characteristics of the goods, which are illustrated in the individual product sheets at the time of the CUSTOMER's choice.

Before validating the order with a "payment obligation", the CUSTOMER shall be informed about:  

– the total price of the goods, including taxes, with a breakdown of shipping costs and any other costs;

– the payment methods;

– the deadline by which ZANINI undertakes to deliver the goods;

– the conditions, terms and procedures for exercising the right of withdrawal (Article 7 of these terms and conditions) as well as the standard withdrawal form pursuant to Annex I, part B of Legislative Decree 21/2014;  

– the information that the CUSTOMER shall bear the cost of returning the goods in case of withdrawal;

– the existence of the legal guarantee of conformity for the purchased goods;  

– the after-sales service conditions and commercial guarantees provided by ZANINI.

The CUSTOMER may, at any time and in any case before the conclusion of the contract, obtain information about ZANINI, including the geographical address, telephone and fax number, e-mail address, which is also reported below:

FZGC di Filippo Zanini & C. S.n.c.

Registered office: Viale della Repubblica, 159 - 59100 Prato (PO) Italy

Operational headquarters: Via Giuseppe Mazzini, 62-64 - 59100 Prato (PO) Italy

VAT number: 02596310975

Website: www.zanini.xyz

PEC: fzgcsnc@pec.it

Email: ciao@zanini.xyz

Download the withdrawal form

 

ARTICLE 3 – Contract Conclusion and Effectiveness

The sales contract is considered concluded upon ZANINI sending an order confirmation email to the CUSTOMER. The email contains the Customer's data, the order number, the price of the purchased goods, the shipping costs, the delivery address to which the goods will be sent, and a link to print and save a copy of these terms and conditions.

The CUSTOMER undertakes to verify the accuracy of the personal data contained in the aforementioned email and to promptly communicate any corrections/modifications to be made to ZANINI.

ZANINI undertakes to describe and present the products sold on the website in the best possible way. Nevertheless, some errors, inaccuracies or minor differences may occur between the product depicted on the site and the actual product. Furthermore, the photographs of the products presented on www.zanini.xyz do not constitute a contractual element, as they are to be considered only representative.  

ZANINI undertakes to deliver the goods within 30 days from the date on which ZANINI sends the order confirmation email to the CUSTOMER.

ARTICLE 4 – Product Availability

Product availability refers to the actual availability at the time the CUSTOMER places the order. However, such availability must be considered purely indicative as:

– products may be sold to other CUSTOMERS before the order is confirmed, due to the simultaneous presence of multiple users on the site;

– a computer anomaly may occur that makes a product available for purchase that is actually not available.

Even after ZANINI sends the order confirmation email, cases of partial or total unavailability of the goods may occur. In this event, the order will be automatically amended by removing the unavailable product(s) and the CUSTOMER will be immediately informed by email. With this email, the customer will also be informed of the methods and timing of the refund of any amounts paid.

ARTICLE 5 – Payment Methods

All payments by the CUSTOMER shall be made exclusively by means of the credit cards indicated on the website www.zanini.xyz, or through PayPal.

In case of payment by credit card, the actual charge for the order will only be made when the order is complete and ready for shipping.

In case of payment by PayPal, the actual charge will be made at the time ZANINI sends the order confirmation email.

Communications regarding the payment and the data communicated by the CUSTOMER at the time of payment take place on dedicated secure lines. The security of credit card payments is guaranteed by VBV (Verified by Visa) and SCM (SecureCode Mastercard) certification.

ARTICLE 6 – Prices

All product prices indicated on the website www.zanini.xyz are expressed in euros and include VAT.

Shipping costs are not included in the purchase price but are indicated and calculated at the time of order completion before payment.  

The CUSTOMER accepts ZANINI's right to modify its prices at any time; however, the goods will be invoiced based on the prices indicated on the website at the time the order is created and indicated in the confirmation email sent by ZANINI to the CUSTOMER.  

In the event of a computer, manual, technical, or any other nature error that may result in a substantial change, not foreseen by ZANINI, of the retail selling price, making it exorbitant or clearly derisory, the purchase order will be considered invalid and cancelled and the amount paid by the CUSTOMER will be refunded within 14 days from the date of cancellation.

ARTICLE 7 – Right of Withdrawal

In accordance with applicable laws, the CUSTOMER has the right to withdraw from the purchase without penalty and without specifying a reason, within 14 days from the date of receipt of the products.

The CUSTOMER who intends to exercise the right of withdrawal must communicate this to ZANINI through an explicit declaration, which may be sent by registered mail using the withdrawal form that can be aded by clicking on the appropriate link in the pre-contractual information.  

In case of exercise of the right of withdrawal, the CUSTOMER is required to return the goods within 14 days from the day on which he communicated to ZANINI his intention to withdraw from the contract pursuant to Article 57 of Legislative Decree 206/2005.  

The goods must be returned intact, in their original packaging, complete in all its parts (including packaging and any documentation and accessories) and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the foregoing, ZANINI will refund the amount of the products subject to withdrawal within a maximum period of 14 days.  

Regarding the return of the product subject to withdrawal, ZANINI guarantees its customers the possibility of using a carrier contracted by the same. If the CUSTOMER decides to use this service, the shipping costs (except those relating to the telephone reservation) will be borne by ZANINI (Article 56, paragraph 1, of Legislative Decree 206/2005). In the case that the CUSTOMER intends to use another carrier or another means of shipment, all costs will be borne by him (Article 56, paragraph 2, of Legislative Decree 206/2005).  

As provided for by Article 56, paragraph 3, of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, ZANINI may suspend the refund until receipt of the goods, or until the CUSTOMER has demonstrated that he has returned the goods to ZANINI.  

ZANINI will make the refund using the same payment method chosen by the CUSTOMER at the time of purchase.

It is understood that in the event of a product defect, the shipping costs will in any case be borne by ZANINI.

ARTICLE 8 – Liability

ZANINI shall not be held liable for any service disruptions attributable to force majeure or unforeseeable circumstances, including those due to malfunctions and disruptions of the internet network, in the event that it is unable to execute the order within the timeframes provided for in the contract.

ARTICLE 9 – Site Access

The CUSTOMER has the right to access the site for consultation and making purchases. No other use, in particular commercial use, of the site or its content is permitted. The integrity of the elements of this site, whether sound or visual, and the related technology used remain the property of ZANINI and are protected by intellectual property rights.

ARTICLE 10 – Cookies

The website www.zanini.xyz uses "cookies". Cookies are electronic files that record information about the CUSTOMER's navigation on the site (pages viewed, date and time of consultation, etc.) and allow ZANINI to offer a personalized service to its customers.

ZANINI informs the Customer of the possibility of deactivating the creation of such files by accessing their Internet configuration menu. It is understood that this will prevent the Customer from proceeding with online purchases.  

For more information click here

ARTICLE 11 – Severability

These General Terms and Conditions of Sale are constituted by the totality of the clauses that compose them. If one or more provisions of these General Terms and Conditions of Sale is considered invalid or declared as such pursuant to the law, regulations or following a decision by a court having jurisdiction, the other provisions shall continue to have full force and effect.

ARTICLE 12 – Governing Law and Jurisdiction

These General Terms and Conditions of Sale are governed by Italian law.

Any dispute that cannot be amicably resolved shall be subject to the exclusive jurisdiction of the Court of the place of residence or domicile of the CUSTOMER, if located within the Italian territory.

In any case, it is possible to resort optionally to the mediation procedures pursuant to Legislative Decree 28/2010, for the resolution of any disputes arising in the interpretation and execution of these terms and conditions of sale by accessing the following website: https://webgate.ec.europa.eu/odr.